Last updated 1 November 2019

 

This is the Privacy Policy of Gleeson Legal Pty Ltd trading as Gleeson Legal (ABN 37 633 731 361), a legal practice (35937) regulated by the Law Society of New South Wales ("we", "us" and "our").

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We are committed to protecting the privacy of our contacts, customers, suppliers and employees ("you" and "your") consistent with the Australian Privacy Principles.

 

In this policy we describe how we manage your personal information.

 

The kinds of personal information we collect

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The kinds of personal information that we collect will depend on how you interact with us and may include:

• contact details such as name, role or position, address, email address and phone/fax numbers;

• information relating to matter/s in which we are instructed;

• information about your requirements and the services that you may wish to use;

• information regarding our communications and your attendance at promotions or events; and/or

• if you are a supplier or prospective supplier, information about your business skills, services, products and prices.

 

How we collect personal information

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We collect personal information by various means including when:

• you contact us with a question or inquiry;

• you subscribe to our newsletter or legal updates service;

• you participate in our promotions or events;

• you instruct us to act for you and we open a file and conduct a conflict check;

• our clients provide information relating to other parties relevant to the advice or services we are providing;

• we undertake a search or investigation; and/or

• you visit our website or interact with us via social media.

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Where practicable we collect personal information about you directly from you. However, we may have collected information about you from a third party such as a client, a third-party information provider or a person responding to our questions.

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We are required to collect the full name and address of our clients by the Solicitors Rules made under the Legal Profession Act 2004 (NSW). Accurate name and address. If you are a client and do not provide us with name and address information, we cannot act for you.

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If you do not provide us with accurate personal information, we may not be able to carry out our instructions or achieve the purpose for which the information has been sought.

 

The purposes for which we collect, hold, use and disclose personal information

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We collect, hold, use and disclose personal information in order to:

• respond to your enquiries;

• provide legal services;

• monitor or improve the use of and satisfaction with our legal services;

• let you know about legal developments, our expertise and legal services that may be of interest to you; and

• support our legal practice.

 

The parties to whom your personal information is disclosed

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Subject to our confidentiality obligations, we may share some relevant personal information with:

• parties related to a matter you have with us, government authorities and service providers as reasonably required to carry out your instructions;

• our e-mail marketing provider for the purposes of providing you our newsletter, invitations and legal updates; and

• third party service providers who assist us with archival, auditing, accounting, legal, business consulting, website or technology services.

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We also will disclose your information if required by law to do so or in circumstances permitted by law.

 

Disclosure of information outside Australia

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Some of the third parties described above, including our technology service providers, may be located outside Australia. The locations of relevant third parties will depend on circumstance but in the course of our business we commonly disclose information to our service providers located in the United States, the United Kingdom and the European Economic Area.

 

Opting out of marketing communications

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We may, from time to time, send you newsletters, invitations and legal updates about our services. You can opt out of receiving further such communications by notifying us using our contact details below or by clicking the "unsubscribe" option at the bottom of any marketing e-mail received from us.

 

Security

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We take reasonable physical, technical and administrative safeguards to protect your personal information from misuse, interference, loss, and unauthorised access, modification and disclosure.

 

Use of Cookies

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Our Site uses cookies. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You should be aware that this may prevent you from taking full advantage of the website. Like many other websites we use Google Analytics to understand how visitors engage with our website. Google Analytics uses traffic log cookies to gain information about the use that is made of pages on our website. To better understand how Google uses cookies and information visit https://policies.google.com/technologies/partner-sites. We use the information from cookies to generate reports on the usage of our website which are used for evaluation and analysis. The purpose is to improve our website by tailoring it to the needs of users. As a user you can opt out of this process of Google Analytics collecting traffic log data. To do so please visit the following site which provides a browser add-on that enables a user to opt out - http://tools.google.com/dlpage/gaoptout.

 

Access/correction and updating

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You can contact us to access, correct or update your personal information.

If you request to correct your personal information, we will correct, or, if we consider more appropriate, note your request for amendment of the information on your record.

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We will not charge you to make a request to access your record but we may charge you to actually provide access depending on the costs associated with obtaining and providing the material.

 

Complaints / Contact us

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If you feel we have breached this Privacy Policy a complaint may be made to us by sending it to:

 

daniel@gleesonlegal.com.au

Attention: Privacy Officer

or by calling +61 480 109 715

 

We reserve the right to rely on exemptions under applicable privacy legislation.

 

Updates

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We may update this policy from time to time by posting a copy on our website.

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